Last Updated: June 21, 2025
1. Introduction
Welcome to Swash Digital. We are committed to protecting the privacy and security of the personal information we collect, use, and share in the course of our business. This Privacy Policy outlines our practices and your rights concerning your personal information.
This policy applies to information we collect through our website (swashdigital.ca), during our consulting and service delivery processes, and in any other interactions you may have with us. By using our website or services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
This policy is designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws.
2. Information We Collect
We collect information to provide and improve our services, communicate with you, and operate our business. We collect the following types of information:
Personal Information You Provide to Us: This includes information you voluntarily provide when you fill out a contact form, subscribe to our newsletter, or engage with us for our services. This may include:
Your name, email address, and phone number.
Your company name and job title.
Information about your project or business challenges.
Information We Collect Automatically: When you visit our website, we automatically collect certain information about your device and browsing activity using cookies and similar technologies. This may include:
Your IP address and browser type.
The pages you visit, the time you spend on them, and the links you click.
Information about the device you are using to access our site.
Information from Third Parties: We may receive information about you from other sources, such as public databases or third-party analytics providers, and combine it with the information we collect through our site.
3. How We Use Your Information
We use the information we collect for several business purposes:
To Provide and Manage Our Services: To enter into and perform our service agreements with you, provide consulting, and deliver digital products.
To Communicate With You: To respond to your inquiries, schedule consultations, send you newsletters and marketing communications (where you have consented), and provide you with important updates.
To Improve Our Website and Services: To analyze website usage to understand how we can improve the user experience, and to develop new services and capabilities.
For Security and Fraud Prevention: To protect our website, our intellectual property, and to detect and prevent fraudulent or illegal activity.
4. How We Share Your Information
We do not sell your personal information. We only share your information in the following limited circumstances:
With Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf, such as website hosting, analytics, and email delivery. These providers are contractually obligated to protect your information and use it only for the services we have hired them to provide.
For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or government request.
In Case of a Business Transfer: If Swash Digital is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We have implemented appropriate administrative, technical, and physical security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights and Choices
Under Canadian privacy law, you have certain rights regarding your personal information:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
Right to Withdraw Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time. You can unsubscribe from our marketing communications by clicking the “unsubscribe” link in our emails.
To exercise any of these rights, please contact us using the information below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. International Data Transfers
Your information, including personal data, may be transferred to—and maintained on—computers located outside of your province or country where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Swash Digital
Email: hello@swashdigital.com
Calgary, Alberta, Canada